Frequently Asked Questions
I never bought anything from Online before, how can I trust my personel information with Online site ?
Anyhow, afromall.com, similar to most of the eCommerce sites, does NOT handle payments, all payments are handled by a third party, a reputable company. Such as Paypal or Stripe or Shopify and so on.
- All you need is a Major Credit Card or Check Card/Debit Card.
2- Will I get a receipt after the payment ?
SHIPPING OR DELIVERY
2-Oh' I just found out that the shipping address is wrong . . . what will I do?
3 -How long will it take my shipment to arrive?
In some cases, for example if the product is MAKE-TO-ORDER or Afro traditional related like afro clothes . . .etc, then, it should take 3/4 weeks, because these types of products will be made as soon as someone ordered.
4-Do afromall.com have a Tracking System, so I can follow the progress of my shipment?
5- What will I do if my shipment did not arrive on time?
RETURNS OR REFUNDS
-Please, read our Return & Refund policy.
- More info., please, click SELLERS button from the homepage.
AFRO MARKETPLACE JOURNAL
Also, you can reach our customer service during normal hours through our LIVE CHAT, and we can answer any question you may have right on the spot.